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Terms of Use

Agreement between You and Shubhxenia

Thank you for visiting Shubhxenia.com (the 'Website'). Please read these terms and conditions carefully before you start to use the Website. By accessing and using this Website, you indicate that you accept (unconditionally and irrevocably) these terms and conditions (the 'Agreement'). If you do not agree to these terms and conditions, please refrain from using our Website and exit immediately.

The Website is owned and operated by Shubhxenia, whose principal office is at S.C.O. 142, Main Road, Near Nirankari Bhawan, Yamuna Nagar, Haryana, India.

You represent and warrant you possess the legal right and ability to enter into this Agreement and to use this Website in accordance with all terms and conditions herein.

Please also make sure that you have read and accept our Privacy Policy

Modification of Terms

We may change these terms and conditions at any time without advance notice. Changed terms will become effective once posted on the Website, and will not have any retrospective effect on existing contractual arrangements made through this Website. Your continued use of this Website after any change means you have accepted the changed terms and conditions.

Disclaimer of Warranties and Limitation of Liability General

Your access to and use of software and other materials on, or through, this Website is solely at your own risk. We make no warranty whatsoever about the reliability, stability or virus free nature of such software.

We have taken reasonable steps to ensure the information provided by us on this Website is accurate at the time you view it. However, we cannot and have not checked the accuracy of all information provided by outside sources for example by the providers of other information, or of other parties linked to or from the Website.

Commentary and other materials posted on our Website are not intended to amount to advice on which reliance should be placed. We therefore disclaim all liability and responsibility arising from any reliance placed on such materials by any visitor to our Website, or by anyone who may be informed or act upon any of its contents.

We aim to ensure that availability of the Website will be uninterrupted and that transmissions will be error-free. However, due to the nature of the Internet, this cannot be guaranteed and we reserve the right to withdraw or amend the service we provide on the Website without notice. Also, your access to the Website may occasionally be suspended or restricted to allow for repairs, maintenance, or the introduction of new facilities or services. We will attempt to limit the frequency and duration of any such suspension or restriction. We will not be liable if for any reason our Website is unavailable at any time or period.

Disclaimer of Warranty

To the maximum extent permitted by applicable law, we disclaim all warranties relating to the information, software, products and services contained in this web site. all such information is provided 'as is' without warranty of any kind. we hereby disclaim all warranties and conditions with regard to this information, software, products and services contained in this web site including all implied warranties and conditions of merchantability, fitness for a particular purpose, title and non-linfringement.

Limitation of Liability

In no event will we be liable for any direct,special,indirect,incidental,consequential(Including among other things loss of revenue or profits),punitive,or exemplary,damages of any kind or subject to equitable or injunctive remedies (whether based on breach of contract ,tort,negligence,strict liability or otherwise) arising out of:access to,or use of this web site ,or delay or inability to use this web site ,or any information contained in this web site,Or any information contained in this web site.Nothing in this limitation of liability shall exclude liabilities not permitted to be excluded by applicable law.Any rights not expressly granted herein are reserved by us.

Indemnity

As a condition of use of this Website, you agree to indemnify us from and against any and all liabilities, expenses (including attorney's fees) and damages arising out of claims resulting from your use of this Website, including without limitation any claims alleging facts that if true would constitute a breach by you of these terms and conditions.

Links to Third-Parties' Websites

This Website may contain links and pointers to Internet sites maintained by third parties. We do not operate or control in any respect any information, products or services on such third-party sites. Third party links and pointers are included solely for your convenience, and do not constitute any endorsement by us. You assume sole responsibility for use of third party links and pointers.

Limitations on Use

You agree to use this Website solely to determine the availability of goods and services and make legitimate reservations or transact business with us. You agree to use the Website only for personal, non-commercial use.

You agree to use the Website's services to make only legitimate enquiries.

You agree to not abuse the Website. 'Abuse' includes, without limitation, using the Website to:

  • Defame, harass, stalk, threaten, abuse or otherwise violate others' rights as defined by applicable law.
  • Harm or interfere with the operation of others' computers and software in any respect, including, without limitation, by uploading, downloading or transmitting corrupt files or computer viruses.
  • Violate applicable intellectual property, publicity or privacy rights, including, without limitation, by uploading, downloading or transmitting materials or software.
  • Omit or misrepresent the origin of, or rights in, any file you download or upload, including, without limitation, by omitting proprietary language, author identifications, or notices of patent, copyright or trademark.
  • Transmit, post, or otherwise disclose trade secrets, or other confidential or protected proprietary material or information.
  • Download or upload files that are unlawful to distribute through the Website.
  • Transmit any information or software obtained through the Website, or copy, create, display, distribute, license, perform, publish, recreate, reproduce, sell, or transfer works deriving from the Website.
  • Cause an excessively large load on the infrastructure of the Website.
  • Falsely use a password or personal identification number during logging into the Website, or misrepresent one's identity or authority to act on behalf of another.
  • Violate this Agreement in any other manner.

Since we provide services and products in many parts of the world, this Website (and its links and pointers) may refer to certain goods, products and/or services that are not available in your area. A reference to goods, products and/or services without limiting their geographical scope does not imply that we offer or intend to offer the same in all locations.

Copyright and Trademark Notices

All content of this Website are: Copyright. All rights reserved.

This Site is for the your personal, noncommercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, software, products or services obtained from this Website. Shubhxenia, Shubhxenia Tours And Travels Pvt Ltd and any other product or trade names of Shubhxenia referenced herein are our service marks or registered service marks. Other product and company names mentioned herein may be the trademarks of their respective owners.

Security

We will take all reasonable measures to insure information you transmit to us using the Website will remain confidential and protected from unauthorized access. Despite those measures, we do not warrant unauthorized access to that information can never happen. We will not be liable for any such unauthorized access unless caused solely by our gross negligence, in which event you will be entitled to compensation up to a maximum of the value of the services purchased by you.

Cards and Refunds

Terms & conditions of using payment gateway
  • If you are using the payment gateway to pay online using Debit/Credit Card or Net banking, then you are doing so with the consultation/approval of the card owner/account holder (if in case you are not the card holder/account holder yourself)
  • If the payment is not processed because of any reasons, then you are supposed to deposit cash in our Bank Account within next 24 hours, otherwise the respective booking will be cancelled. In such scenarios the booking/Reservation will be subject to availability.
  • If transaction is found suspicious by our risk management team and to protect your payment from potential fraud, we are forced to identify the credit card holder before we proceed with the payment. You may be asked to submit identification proof along with front copy of your credit card by email to complete your transaction. If you failed to produce the said documents on time, then your transaction/Reservation will be cancelled with immediate effect (for more clarity on this, you can get in touch with your nearest Shubhxenia office).
  • Transaction processing charge will be borne by the user for using the payment Gateway as per details below International Credit Cards / Debit Cards (VISA/MASTERCARD) 2.65% & Cards Issued in India Credit Cards - 1.9% (Visa, Mastercard ) Debit Cards - All banks (Visa, Mastercard, Maestro) 1.00% Net banking - 1.9%
  • If the transaction has been cancelled by the user, processing charges will still apply to the Agent/card holder.
  • Payment Gateway is an additional Payment option available for the user and is not the only option for making Payments. You can contact your nearest Shubhxenia office to make your reservation by transferring funds via bank\ transfers.
  • For more details please write to us at [email protected]
Cancellation and refund policy
  • Each hotel/service provider has its own refund and cancellation policy, as a result of which we adhere to the same. Also, refunds will be done only through the Original Mode of Payment.
  • Refund Policy and process: - The reservations which are applicable for refund as per the cancellation policy specified in each booking will be entitled for refund (if applicable) and will be refunded within 15 working days from the date of cancellation request after the deduction of payment gateway processing charges as below - International Credit Cards / Debit Cards (VISA/MASTERCARD) 2.65% will be applicable on cancellations & Cards Issued in India Credit Cards - 1.9% (Visa, Mastercard ) Debit Cards - All banks (Visa, Mastercard, Maestro) 1.00% Net banking - 1.9%
Delivery Policy
  • Service of Hotel booking is confirmed as soon as payment is processed and we get the confirmation from respective hotel for booking made. Shubhxenia will NOT deal or provide any services or products to any of OFAC (Office of Foreign Assets Control) sanctions countries in accordance with the law of UAE.
Dispute and resolution policy
  • In case of any dispute agent can reach to local office over the mail with the details. Shubhxenia will try to provide amicable solution to both the parties subject to availability of the booking. Shubhxenia Decision will be final in case of any Dispute.